Job Position
Customer Service Assistant-Trainee
Reporting Structure:
- Senior Customer Service Assistant
Responsibilities:
- To ‘BreadTalk Branch’ and suggestive selling
- To operate POS functions including payment modes, promotion key, voucher redemption, staff meal, staff discount, and transaction void
- To perform POS opening and closing without supervision
- To handle POS transactions accurately and effectively during peak hours
- To prepare cash deposit accurately
- To handle cake receiving upon delivery and perform proper cake storage, tagging and maintenance
- To handle cake booking, inquiries and delivery
- To handle product ordering and receiving upon delivery
Requirements:
- Non / has experience in the service industry
- Customer service oriented
- Dynamic, pleasant and cheerful personality
- Minimum Secondary education
- Bilingual in English and Khmer
- Good Communication Skills
- Interest in the Job
- Enthusiasm
- Positive Attitude
- Honesty and Integrity
Baker Trainee
Reporting Structure:
- Supervisor (Baker 2, 3 & PH)
Responsibilities:
- Assisting production head in daily operation duties
- Learning and familiarizing the necessary technical skills, basic knowledge of kitchen operation, management, bakery arts, outlet flow and all production workstations
- Carry out additional duties and achieve desirable results assigned by the supervisor
Requirements:
- Non experience needed as training will be provided
- Positive mindset with good learning attitude, service-oriented and strong interest in baking
- Minimum general high school education
- Keen to learn and show great passion in bakery
- Bilingual in English and khmer (written and spoken)
- Stamina to work through long hours
- Team player
- Readiness in continuous learning
- Honesty and integrity
- Flexibility
Cake Chef
Reporting Structure:
- Head of Cake Chef, Senior Cake chef
Basic function
- To assist the head of cake chef and senior cake chef in maintaining the highest standard of cake quality with creativity and consistency
- To build and maintain a strong efficient team
Responsibilities:
- To control wastage
- To check on freshness and preparation of stock, sponge, cake assembly, decorating items and daily usage materials of cake processing
- To perform monthly, weekly, and daily ordering of ingredients and packaging in individual section.
- To execute all cake production
- To prepare miser-en-place for the following day
- To maintain cleanliness in cake production area at all times
- Respond to directly train to all staff in each station of cake production so as to provide constant consistency in cake preparation, taste, texture, temperature, visual appeal and potion
- To follow up all any cake production staff regarding the skill, machinery use, equipment use, and material using by focusing on SOP
- To exercise care in preventing the use of spoilt or contaminated products in any phase of cake preparation
- To coordinate the receiving of material order from warehouse.
Requirements:
- Minimum Secondary education
- Keen to learn and show great passion in Cake site
- Good Communication Skills
- Interest in the Job
- Enthusiasm
- Positive Attitude
- Honesty and Integrity
- Flexibility
Baker Trainee
Reporting Structure:
- Supervisor (Baker 2, 3 & PH)
Responsibilities:
- Assisting production head in daily operation duties
- Learning and familiarizing the necessary technical skills, basic knowledge of kitchen operation, management, bakery arts, outlet flow and all production workstations
- Carry out additional duties and achieve desirable results assigned by the supervisor
Requirements:
- Non experience needed as training will be provided
- Positive mindset with good learning attitude, service-oriented and strong interest in baking
- Minimum general high school education
- Keen to learn and show great passion in bakery
- Bilingual in English and khmer (written and spoken)
- Stamina to work through long hours
- Team player
- Readiness in continuous learning
- Honesty and integrity
- Flexibility